Privacy Policy

 www.3dgt.co.uk Privacy Policy 

Type of website: Ecommerce 

Effective date: 18th day of December, 2025

www.3dgt.co.uk (the "Site") is owned and operated by 3DGT LLP, a limited liability partnership registered in England and Wales under number OC454748. 3DGT LLP is owned and managed by Mr Victor Bishop and Mrs Tanya Bishop, and is the data controller for this Site.

You can contact us at:
admin@3DGT.co.uk
07864 776598
183 London Road North, Lowestoft, Suffolk, NR32 1HG, UK

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Purpose 

The purpose of this privacy policy (this "Privacy Policy") is to inform visitors to our website and our customers how we collect and use personal data when you use our Site, contact us, or buy from us in person or online

1. The personal data we will collect; 

2. Use of collected data; 

3. Who has access to the data collected; 

4. The rights of Site users; and 

5. The Site's cookie policy. 

This Privacy Policy applies in addition to the terms and conditions of our Site. 

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GDPR 

For users in the European Union, we adhere to the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016, known as the General Data Protection Regulation (the "GDPR"). For users in the United Kingdom, we adhere to the GDPR as enshrined in the Data Protection Act 2018. 

We have not appointed a Data Protection Officer as we do not fall within the categories of controllers and processors required to appoint a Data Protection Officer under Article 37 of the GDPR.  

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Consent 

By using our Site users agree that they consent to: 

1. The conditions set out in this Privacy Policy. 

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When the legal basis for us processing your personal data is that you have provided your consent to that processing, you may withdraw your consent at any time. If you withdraw your consent, it will not make processing which we completed before you withdrew your consent unlawful. 

You can withdraw your consent by: Email or write to us. 

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Legal Basis for Processing 

We collect and process personal data under the UK GDPR and Data Protection Act 2018. We rely on the following lawful bases:

• Contract – to take steps at your request before entering into a contract and to perform a contract with you, for example:

  • processing and delivering orders;

  • responding to enquiries about our services.

• Legal obligation – to comply with legal requirements, for example:

  • keeping records for tax, accounting or regulatory purposes.

• Consent – where you have actively given us permission, for example:

  • signing up to marketing emails or waiting lists;

  • accepting non-essential cookies.
    You can withdraw your consent at any time (see the “How to Access, Modify, Delete…” section below).

• Legitimate interests – where it is necessary for our legitimate business interests and your interests and fundamental rights do not override those interests, for example:

  • monitoring and improving our website and services (including analytics);

  • keeping our website and systems secure;

  • contacting existing customers about similar products or services, where permitted by law.

If you do not provide personal data that we need to perform a contract with you (for example your name, address and payment details), we may not be able to provide goods or services to you.

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Personal Data We Collect 

We only collect data that helps us achieve the purpose set out in this Privacy Policy. We will not collect any additional data beyond the data listed below without notifying you first. 

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Data Collected Automatically 

When you visit and use our Site, we may automatically collect and store the following information: 

1. Location; 

2. Clicked links; and 

3. Content viewed. 

4. IP address;

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Data Collected in a Non-Automatic Way 

We may also collect the following data when you perform certain functions on our Site: 

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• Forms submitted on our website;

• Checkout information. For online payments, your card details are processed securely by our payment service providers. We do not store or have direct access to your full card details;

• In-person purchases at our shop;

• Phone or email enquiries.

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This data may be collected using the following methods: 

1. Forms submitted on our website; and 

2. Checkout information.. For online payments, your card details are processed securely by our payment service providers. We do not store or have direct access to your full card details.

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How We Use Personal Data 

Data collected on our Site will only be used for the purposes specified in this Privacy Policy or indicated on the relevant pages of our Site. We will not use your data beyond what we disclose in this Privacy Policy. 

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The data we collect automatically is used for the following purposes: 

We, Wix (as our website host) and Google Analytics use this information to understand how visitors use our Site and to help us improve it. We see this data in aggregated and anonymised reports and do not use it to try to identify individual visitors.

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The data we collect when the user performs certain functions may be used for the following purposes: 

1. Processing customer orders; 

2. Contacting customers regarding their orders.; and 

3. Marketing. 

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Who We Share Personal Data With 

Employees 

We may disclose user data to any member of our organisation who reasonably needs access to user data to achieve the purposes set out in this Privacy Policy. 

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Third Parties 

We may share personal data with the following categories of third parties, where necessary for the purposes described in this Privacy Policy:

• Website hosting and analytics providers (currently Wix and Google Analytics);

• Payment service providers who process payments on our behalf;

• Email and IT service providers (for example our email and cloud storage providers);

• Delivery and courier companies so we can deliver your orders;

• Professional advisers, such as accountants or legal advisers, where necessary;

• Regulators, law enforcement or public authorities, where we are required to do so by law.

These third parties only have access to the personal data they need in order to perform their functions, and they must not use it for other purposes.

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We may share the following user data with third parties: 

1. Location; 

2. IP address; 

3. Links clicked while using site; 

4. Contact details; and 

5. Payment details. 

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We may share user data with third parties for the following purposes: 

1. Analytics; and 

2. Processing orders. 

Third parties will not be able to access user data beyond what is reasonably necessary to achieve the given purpose. 

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Other Disclosures 

We will not sell or share your data with other third parties, except in the following cases: 

1. If the law requires it; 

2. If it is required for any legal proceeding; 

3. To prove or protect our legal rights; and 

4. To buyers or potential buyers of this company in the event that we seek to sell the company. 

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If you follow hyperlinks from our Site to another Site, please note that we are not responsible for and have no control over their privacy policies and practices. 

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How Long We Store Personal Data 

We keep personal data only for as long as necessary for the purposes described in this Privacy Policy, including for satisfying any legal, accounting or reporting requirements. In practice this means:

• Order and transaction records – we normally keep details of your purchases (including your contact details linked to those purchases) for up to six years after the end of the financial year in which the transaction took place, to comply with tax and accounting rules.

• Enquiries and contact form messages – we normally keep these for up to 24 months after our last meaningful contact with you, unless we need to keep them longer in connection with an ongoing matter.

• Marketing data – we keep your email address and marketing preferences until you unsubscribe or object, after which we retain a minimal record to ensure we respect your choice.

• Website analytics data – is kept in line with the retention periods set by our analytics providers (for example Google Analytics), usually in aggregated form.

We may keep data for longer where we need it for legal claims, complaints or regulatory reasons. When we no longer need personal data, we will securely delete or anonymise it.

 

How We Protect Your Personal Data 

• Wix stores data on secure servers behind a firewall. 

• Encryption:

  • All Wix records are stored encrypted on the disk of their database machines. 

  • For sensitive data like PII, Wix adds another layer of protection at the application level. 

  • Wix uses cryptography hash functions to protect user information, ensuring that passwords are stored as hash digests and cannot be recovered from their servers in the event of a security breach.
     

• Data Access Control:

  • Wix maintains an access control policy that covers its internal network and systems processing personal data, including access logging, monitoring, and limitation. 

  • Data insert, deletion, and modification are stamped and logged with date/time and relevant personnel. 

  • Wix's records and systems distinguish customer records and information from non-customer information. 

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While we take all reasonable precautions to ensure that user data is secure and that users are protected, there always remains the risk of harm. The Internet as a whole can be insecure at times and therefore we are unable to guarantee the security of user data beyond what is reasonably practical. 

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International Data Transfers 

Wix transfers user personal data to the following countries: 

1. United States of America; 

2. Ireland; 

3. South Korea; 

4. Taiwan; and 

5. Israel. 

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When we transfer user personal data we will protect that data as described in this Privacy Policy and comply with applicable legal requirements for transferring personal data internationally. 

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If you are located in the United Kingdom or the European Union, we will only transfer your personal data if: 

1. The country your personal data is being transferred to has been deemed to have adequate data protection by the European Commission or, if you are in the United Kingdom, by the United Kingdom adequacy regulations; or 

2. We have implemented appropriate safeguards in respect of the transfer. For example, the recipient is a party to binding corporate rules, or we have entered into standard EU or United Kingdom data protection contractual clauses with the recipient.. 

Your Rights as a User 

Under the GDPR, you have the following rights: 

1. Right to be informed; 

2. Right of access; 

3. Right to rectification; 

4. Right to erasure; 

5. Right to restrict processing; 

6. Right to data portability; and 

7. Right to object. 

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Children 

We do not knowingly collect or use personal data from children under 16 years of age. If we learn that we have collected personal data from a child under 16 years of age, the personal data will be deleted as soon as possible. If a child under 16 years of age has provided us with personal data their parent or guardian may contact our privacy officer. 

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How to Access, Modify, Delete, or Challenge the Data Collected 

If you would like to know if we have collected your personal data, how we have used your personal data, if we have disclosed your personal data and to who we disclosed your personal data, if you would like your data to be deleted or modified in any way, or if you would like to exercise any of your other rights under the GDPR, please contact our privacy officer here: 

Tanya Bishop 

Tanya@3DGT.co.uk 

07864 776598 

183 London Road North, Lowestoft, UK, NR32 1HG

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